EvoSapienPrivacy Policy
Effective from [publication date]
This policy explains what data the EvoSapien app and the evosapien.app website collect, why, where it is stored, who receives it and how to delete it.
By using the app, you accept this policy. We ask for separate consent at first launch to process sensitive information you may share with the coach.
Who is responsible for your data
Evgenii Koziura, an individual, Republic of Kazakhstan, is responsible for processing your data.
For any questions about your data, write to support@evosapien.app.
What data we process
We collect only what is needed for calculations, analyses and coach replies. Some data is stored only on your phone.
| Data | What exactly | Where it is stored |
|---|---|---|
| Account | Email address. If you sign in with Google or Apple, the email and identifier they provide. Your password is stored only in encrypted form; we cannot see it | On the server |
| Profile | Name in Latin letters, date of birth, gender | On your phone. Sent to the server together with coach requests and analyses |
| Conversations with the coach | Your messages and the coach’s replies | History is on your phone. The server keeps the coach’s brief memory of situations you discussed, and ready replies so they are not lost if the connection drops |
| Voice messages | A recording of your voice and its transcript; the coach’s spoken replies | The recording is sent to a speech recognition service and is not stored on our server. The transcript is stored like a regular message |
| Balance wheel | Ratings of life areas and survey answers | On your phone. Sent to the server together with coach requests |
| Data about other people | Dates of birth and roles of the people you check compatibility with. In the Business section: the organisation’s name, the founder’s name and the idea description | On your phone. Sent to the server for analysis |
| Analysis results | Texts of compatibility and business analyses | On the server, not linked to the account |
| Technical records | An anonymous identifier, request counters, the volume of model requests | On the server |
| Consent to the documents | Date and version of the accepted documents, consent to sensitive information | On the server |
| Purchases | Subscription status and purchase details from the App Store or Google Play. We do not receive your bank card details | On the server and in the subscription management service |
There are no analytics, advertising identifiers or trackers in the app. Data stored only on your phone is deleted together with the app.
Why we process data and on what legal basis
| Purpose | Legal basis |
|---|---|
| Calculations by date of birth; personality, compatibility and business analyses; the calendar | Performance of the contract, which is the Terms of Use |
| Coach replies | Performance of the contract. For sensitive information, if you share it, your explicit consent |
| Account, sign-in, access recovery | Performance of the contract |
| Subscription and purchase records | Performance of the contract and legal obligations |
| Protection against abuse, load accounting | Our legitimate interest in keeping the service reliable |
| Replying to your requests | Your request and our legitimate interest |
Analyses and coach replies are generated automatically, including by artificial intelligence. They are material for reflection: we do not make decisions with legal effects for you based on them.
Where data is stored and who receives it
The app’s server is located in Germany (Frankfurt). Several companies receive data to run the service, and only for the purposes listed.
| Recipient | Purpose | Location |
|---|---|---|
| Supabase | Database, accounts, server functions | Germany |
| Anthropic | Generating coach replies and analyses (Claude model) | USA |
| Cohere | Finding relevant methodology passages based on the request text | USA |
| Resend | Sending sign-in code emails | Ireland (EU) |
| [Speech service — to be chosen] | Recognising voice messages and voicing coach replies | [to be confirmed] |
| Apple, Google | Sign-in with their accounts, purchases and subscriptions | Under their rules |
| RevenueCat | Subscription management | USA |
Under Anthropic’s terms for business customers, data sent through their service is not used to train models.
Data is transferred outside Kazakhstan and outside the country where you are located: to Germany and the USA. We transfer it based on your consent and on data processing agreements with these services. Data is not sold or shared with anyone else, except where the law expressly requires it.
How long data is kept
| Data | Period |
|---|---|
| Account | Until the account is deleted |
| Coach memory of situations | Until the account is deleted, or earlier at your request |
| Ready coach replies on the server | 24 hours |
| Voice message recordings | Not stored on our server |
| Analysis results | 30 days |
| Technical records | Until the account is deleted |
| Consent to the documents | Until the account is deleted |
| Purchase records | While the subscription is active, then as long as the law requires |
| Support emails | One year after our reply |
| Data on your phone | Until you delete the app |
The services that generate coach replies and search the methodology keep the data they receive for a limited time under their own terms.
Data about other people and sensitive information
In the Compatibility and Business sections, you enter information about other people: a date of birth and role, the founder’s name. Enter it only if you have the right to do so. We use it only for calculations and analyses and do not link it to those people.
In conversations with the coach, you may talk about your health, well-being or relationships. The law treats such information as sensitive. We process it only to reply to you and only with your explicit consent, which we ask for at first launch. Sharing it is optional: the coach works without it. You can withdraw consent by writing to us or by deleting your account.
Age
EvoSapien is intended for people aged 18 and over. We do not knowingly collect data from anyone under 18. If we learn that an account belongs to a minor, we will delete it together with its data. Parents and guardians can write to us at support@evosapien.app.
Children’s dates of birth that an adult enters in the Compatibility section are data about other people, covered in the section above.
Your rights
At any time, you can:
- find out what data we hold about you and get a copy of it;
- correct inaccurate data;
- delete data or your entire account;
- restrict processing or object to it;
- receive your data in a machine-readable format to transfer it;
- withdraw consent, which does not affect processing carried out before you withdrew it;
- lodge a complaint with a data protection authority: in the EU, the supervisory authority of your country; in Kazakhstan, the authorised body for personal data protection; in Russia, Roskomnadzor.
To exercise a right, write to support@evosapien.app from the email address linked to your account. We reply free of charge within 10 working days. If the email comes from another address, we may ask you to confirm that the account is yours.
How to delete your account and data
You can delete your account in three ways:
- In the app: Profile → Settings → Delete account.
- On the page evosapien.app/support.
- By writing to support@evosapien.app from the email address linked to your account.
Deleting the account removes everything linked to it on the server: coach memory, ready replies, technical records and consent to the documents. Analysis results are not linked to the account and are deleted automatically after 30 days. Data disappears from backups within 30 days. Data on your phone is deleted together with the app.
Deleting your account does not cancel your subscription: cancel it in the App Store or Google Play.
How we protect data
Data is transferred only over a secure connection. Access to the server and the database is protected by passwords and keys. We keep no more data than we need and delete it within the periods stated above.
We do not show ads, do not sell data and do not use it to build profiles about you for third parties.
If a breach occurs that may harm you, we will notify you and the supervisory authorities within the time limits set by law.
Changes and contacts
If this policy changes, the new version will appear on evosapien.app with its effective date. We will notify you of significant changes in the app in advance.
Questions, requests and complaints: support@evosapien.app. Evgenii Koziura, Republic of Kazakhstan.